Key Concepts

  • Definitions
    i. What is a Team?
    ii. Types of Teams
    iii. Importance of Teams
    iv. When to Use a Team
    v. The Work of a Team
    vi. Why Invest Time to Develop a Team
  • Phases of Team Development
  • Making the Most of Teams
    i. A Model of Team Effectiveness
    ii. High Performance Team Characteristics

Team Kick Off

  • Introduction
  • Team Charter
    i. Team Boundaries and Authority to Act
    ii. Resources and Reporting
    iii. Completion Criteria
  • Mission and Goals
  • Team Strategy
  • Ground Rules
  • Roles and Responsibilities
    i. Champion / Sponsor
    ii. Leader / Facilitator
    iii. Recorder / Member
  • Communication Plan

Team Roles and Relationships

  • Introduction
  • Leader Behaviors
  • Team Facilitation
  • Leader Role vs. Facilitator Role
    i. Directive Behaviors
    ii. Facilitative Behaviors
  • Team Relationship Management
    i. Task Roles
    ii. Maintenance Roles
    iii. Individual Roles

Group Dynamics

  • Introduction
  • Senior Management Support
  • Effective Team Meetings
  • Understanding Team Members
  • Integrating New Team Members
  • Team Based Problem Solving and Decision Making

Enhancing Team Effectiveness

  • Getting Clear on Outcomes
  • Barriers
  • Team Assessment
  • Team-Based Rewards/Recognition

Teaming Tools

  • Steps for Chartering a Team
  • Tips for Selecting a Team Leader
  • Template Agenda for First Team Meeting
  • Team Start-up Preparation Checklist Tool
  • Steps for Developing Ground Rules
  • Roles and Responsibilities Matrix Tool
  • Ice Breaker/Get Acquainted Activities
  • Tips for Facilitating a Team Meeting
  • Tools for Managing Projects
  • Brainstorming Techniques
  • Multi-voting Tool
  • Decision Making Tools
  • Team Effectiveness Checklist
  • Team Member Self Assessment Tool
  • Team Leader Skills Assessment Tool

 
 
Courses