Key Concepts
- Introduction
- Definition
- Why Change Management?
- Change Application
Change Fundamentals
- Change Roles
- Change Principles
- Change Skills
- Change as Problem-Solving
Change Process
- Managing Transitions Model
- Change Management Steps
i. Choosing the Target
ii. Planning
iii. Initiating Action
iv. Making Connections
v. Rebalancing to Integrate the Change
vi. Consolidating the Learning
vii. Moving to the Next Cycle
Overcoming Resistance to Change
- Introduction
- Organizational Responses to Change
- Why Change is Resisted
- Resistance Patterns
- How to Overcome Resistance