Learn how to conduct successful selection interviews

This course supplies a comprehensive guide to developing your skills in selection interviewing no matter how your organisation goes about selecting staff. The course looks at all aspects of the selection interviewing process and includes skills, which can be used in other interview situations.

Course Objectives

Participants will acquire the knowledge and skills to:

  • Increase the effectiveness of any selection interview you have to carry out at work
  • Prepare effectively for selection interviews
  • Use appropriate techniques for opening and closing the interview
  • Use summarising and signposting effectively
  • Use open, closed and probe questions effectively
  • Put active listening techniques into practice
  • Identify and act on non-verbal signals
Who Will Benefit?

The course is suitable for all who need the skills and knowledge to ensure they effectively manage themselves and others at work.

The content is suitable for the needs of supervisors, first line managers and project leaders. However, anyone in a management position will find invaluable tips and reminders from this course.

This course is especially suitable for those studying for Vocational Qualifications, as each course is matched to national standards of competence.

What to Expect

This course uses KnowledgePool's web-based training materials available on http://www.knowledgepool.com

Throughout the support period of 6 months students will have access to an online classroom featuring Frequently Asked Questions (FAQs), assignments and student interactive chat. Qualified tutors are available via e-mail for any assistance during the course.

E-mail responses are guaranteed for the next working day.

Recommended System Requirements

The minimum system requirements to enable you to start using this course are as follows:

  • Any desktop PC running industry standard browsers (Internet Explorer 4.0 or later & Netscape Navigator 3.0 or later)
  • Monitor with a screen resolution set to 800 x 600 & 256 colours
  • Materials have been written in standard HTML (3.2) & JavaScript (1.1)

You will not require any 'plug ins' or special server side software

Course Contents
  • Structuring the Interview
  • Starting the Interview
  • Asking Questions
  • Listening to and Observing the Candidate
  • Closing and Following Up
  • Including: Check my Understanding Tests & Full Course Test
 
 
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