Learn how to negotiate successfully

The overall aim of this course is to improve your skills in concluding successful negotiations. That is, reaching agreements which both parties are committed to honour and which benefit your organisation.

Course Objectives

Participants will acquire the knowledge and skills to:

  • Prepare effectively to negotiate
  • Recognise the phases that negotiations follow, their characteristics and ways of exploiting them to your benefit
  • Recognise and use a range of negotiation strategies
  • Recognise and use a range of negotiation tactics
  • Negotiate successful agreements where both sides believe they have won
Who Will Benefit?

The course is suitable for all who need the skills and knowledge to ensure they effectively manage themselves and others at work.

The content is suitable for the needs of supervisors, first line managers and project leaders. However, anyone in a management position will find invaluable tips and reminders from this course.

This course is especially suitable for those studying for Vocational Qualifications, as each course is matched to national standards of competence.

What to Expect

This course uses KnowledgePool's web-based training materials available on http://www.knowledgepool.com.

Throughout the support period of 52 weeks students will have access to an online classroom featuring Frequently Asked Questions (FAQs), assignments, student interactive chat and tutor supported e-mail. E-mail responses are guaranteed for the next working day.

Course Contents
  • Negotiations: The Basic Concept
  • Preparing to Negotiate
  • Opening the Negotiation
  • Exploring Each Other's Position
  • Testing Potential Agreement
  • Bargaining
  • Closing the Negotiation
  • Including: Check my Understanding Tests & Full Course Test
Recommended System Requirements

The minimum system requirements to enable you to start using this course are as follows:

  • Any desktop PC running industry standard browsers (Internet Explorer 4.0 or later & Netscape Navigator 3.0 or later)
  • Monitor with a screen resolution set to 800 x 600 & 256 colours
  • Materials have been written in standard HTML (3.2) & JavaScript (1.1)

You will not require any 'plug ins' or special server side software

 
 
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