Learn how to conduct successful appraisal interviews

This course supplies a comprehensive guide to developing your skills in appraisal interviewing whatever the formal system adopted by your organisation. It looks at all aspects of appraisal interviewing and includes skills which can be used in other interview situations.

Course Objectives

Participants will acquire the knowledge and skills to:

  • Understand the need for Appraisal interviewing
  • Prepare effectively for an Appraisal interview
  • Use open, closed and probe questions effectively
  • Put active listening techniques into practice
  • Understand and act on verbal and non-verbal signals
  • Agree actions and deadlines to improve the appraisee's performance
  • Follow up the appraisal interview
Who Will Benefit?

This course is for all who need the skills and knowledge to ensure they effectively manage themselves and others at work.

The content is suitable for the needs of supervisors, first line managers and project leaders. However, anyone in a management position will find invaluable tips and reminders from this course.

This course is especially suitable for those studying for Vocational Qualifications, as each course is matched to national standards of competence.

What to Expect

This course uses KnowledgePool's web-based training materials available on http://www.knowledgepool.com

Throughout the support period of 6 months students will have access to an online classroom featuring Frequently Asked Questions (FAQs), assignments and student interactive chat. Qualified tutors are available via e-mail for any assistance during the course.

E-mail responses are guaranteed for the next working day.

Recommended System Requirements

The minimum system requirements to enable you to start using this course are as follows:

  • Any desktop PC running industry standard browsers (Internet Explorer 4.0 or later & Netscape Navigator 3.0 or later)
  • Monitor with a screen resolution set to 800 x 600 & 256 colours
  • Materials have been written in standard HTML (3.2) & JavaScript (1.1)

You will not require any 'plug ins' or special server side software

Course Contents
  • What's the point of appraisals?
  • Structuring the Interview
  • Opening the Appraisal Interview
  • Questioning the Appraisee
  • Listening to and Observing the Appraisee
  • Closing and Follow Up
  • Including: Check my Understanding Tests & Full Course Test
 
 
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